Tips on applying for a job

A well-prepared resume and an accompanying cover letter, speak volumes. How good are yours? Does your cover letter: Demonstrate that you have read the job ad thoroughly and researched the company you are keen to work for? Show that you have a strong interest in the role? Highlight your experience, skills set, competencies and behaviours…

Top 12 Interview Tips

Preparation is key for a successful interview. Here are our tips to assist you for your interview: DO YOUR RESEARCH Do your research about the company. Google the company and find out what they do and who they are. What is their culture, their vision and mission statement? Doing your homework will assist you to…

What is the Difference Between Casual and Part-Time?

Do you know the difference between casual and part-time work? I spoke with a young person recently who is looking for work outside school hours. I asked her how she went after submitting her resume and application at a large retail organisation. She said that she received an email requesting an interview for a casual…

What is a Cover Letter?

In Lesson 6 of the Keyba Careers’ Employer Engagement Program, we give you a step by step breakdown of the recruitment process,so you gain a better understanding of how it works and what you need to do to stand out from the crowd and be noticed. We also provide you with the ‘Must Do’s’ list…

The Future Skills Required in Today’s Workforce

The Future Workforce of Australia With emerging technologies and expansion of globalisation, the structure of the future workforce can only be anticipated. Many university degrees, qualifications, trades, forms of labour and certain job roles will soon become non-existent. It is with the uncertain market of the future that has changed the way in which employers…

How to Cut Through the Challenges to Enter the Workforce!

As 2018 draws to an end, many Australian and International Students are completing their university degree or studies. Now their next challenge is: how do they cut through the vast array of applicants who are also looking to enter the workforce? It is no secret that it’s becoming harder for millennials to find full-time employment…

How to Deal with Irate or Angry Customers?

 Dealing with Difficult Customers In business, you must know how to deal with all types of customers in an endeavour to keep them. Excellent customer service involves having a well-prepared plan that provides customers with options to meet their expectations and needs. When a customer is angry, frustrated and demanding immediate action, it is extremely…