Don’t Underestimate the Importance of the Cover Letter

Why Every Job Application Needs One First impressions are important, right?  When applying for jobs, submitting your resume and cover letter is your first impression to a prospective employer. Given their significance, it’s crucial to invest time and thought into them. While some may not see the importance of a cover letter, it plays a crucial role…

How to Handle Customer Service Questions in an Interview

Preparing for a job interview, now or in the future? If you’re aiming for a customer-facing role, expect to discuss your approach to customer service. It is common to be asked questions about customer service, for example, “How would you deal with an upset or irate customer?” or “What does good customer service mean to you?”…

5 Tips to Help You Prepare for Work Experience

Understanding the Expectations in the Workforce Are you (or someone you know) getting ready for a work experience placement? The world of work is vastly different to life at school. If you’re about to start work experience, an internship, or Structured Workplace Learning to gain valuable real-life work experience, you might be feeling a little…

Communication tips that get you noticed!

Stand out to your potential employer – Boost your job search with better communication When job seeking, it’s common to come across job ads specifying their desires for what they want from their next candidate, such as: Employers seek these sought-after qualities in their employees to avoid miscommunication, confusion, mistakes, disputes and disruption in their…

10 Must-Have Skills Employers Want

Stand out from the crowd with these essential skills! Having the right qualifications and technical skills may qualify you for a job, but employers also highly value soft skills and personal qualities.  Employers often look for staff with these transferable skills as they want to ensure their employees or potential employees are a good fit for…