By Lorraine Wilson, Co-Founder, Keyba Careers The job market can be challenging to navigate, especially for young people with little or no work experience, low confidence, or limited guidance to help them become job-ready. It is always a privilege to support a young person, or speak with a concerned parent whose child is struggling to…
By Lorraine Wilson, Co-Founder, Keyba Careers The stuff nobody teaches you… but employers expect you to know. Starting your first job or entering a new workplace can be exciting, but it can also feel overwhelming. While schools, training organisations and employers can teach you technical skills, there are often workplace expectations that nobody talks about. In this…
By Lorraine Wilson, Co-Founder, Keyba Careers As an employer recruiting staff and working alongside many other employers through our consulting business at Key Business Advisors, we see where young people and job seekers struggle to secure employment in their chosen field. This is why, at Keyba Careers, we are passionate about sharing our industry knowledge and helping students understand…
By Lorraine Wilson, Co-Founder, Keyba Careers You might be underestimating this skill… You might think customer service only applies to retail roles… but it’s actually one of the most valuable skills in any career. From my experience as a business owner, I can tell you this with confidence: When we’re hiring, customer service skills stand out immediately. Why? Because they influence how you communicate, solve…
By Lorraine Wilson, Co-Founder Keyba Careers We know job searching isn’t easy. It can feel overwhelming, frustrating, and at times, exhausting – especially when you’re putting yourself out there and not hearing anything back. If you’re currently applying for jobs (or thinking about it), this blog is for you. Below are three common mistakes we…
As we settle into 2026, a new year brings fresh opportunities – but before you dive into job applications or career changes, pause and ask yourself: What’s my WHY? Your WHY is the reason behind your goals. It’s what motivates you to keep going when things get tough and helps you make choices that align…
Learn the key steps after landing your new role – and how to thrive with Keyba Careers Landing a new job is a huge achievement – congratulations! But what happens next? Whether you’re a student stepping into your first role, a job seeker making a career move, or a career educator guiding others, understanding what…
Why Every Job Application Needs One First impressions are important, right? When applying for jobs, submitting your resume and cover letter is your first impression to a prospective employer. Given their significance, it’s crucial to invest time and thought into them. While some may not see the importance of a cover letter, it plays a crucial role…
At Keyba Careers, we are committed to bridging the gap between education and industry, enabling individuals to secure employment in their chosen field and advance their careers. We are thrilled to announce our partnership with the Australian Institute of Engineering (AIE). AIE is a leading education institution, providing a wide spectrum of engineering courses ranging…
Preparing for a job interview, now or in the future? If you’re aiming for a customer-facing role, expect to discuss your approach to customer service. It is common to be asked questions about customer service, for example, “How would you deal with an upset or irate customer?” or “What does good customer service mean to you?”…
