Have you ever applied for a job or thought about a certain profession but you’re not sure of the duties or expectations involved? When employers advertise a role, they will provide an overview in the ad, but they may not always provide a detailed job or position description upfront. We have created a library of […]
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Look after your mental health, Australia. October 10th is World Mental Health Day and the theme for WMHD in Australia this year is: “Look after your mental health, Australia”. The COVID-19 pandemic has been a challenging time for so many people on different levels, particularly for managing our mental health. Good mental health is when […]
When you’re in an interview applying for a job, there will be questions such as: what does customer service mean to you? When you are applying for a job in retail, customer service or any other occupation where you have contact with the public or businesses, an interviewer will be eager to find out how […]
Dealing with Difficult Customers In business, you must know how to deal with all types of customers in an endeavour to keep them. Excellent customer service involves having a well-prepared plan that provides customers with options to meet their expectations and needs. When a customer is angry, frustrated and demanding immediate action, it is extremely […]
In Lesson 6 of the Keyba Careers’ Employer Engagement Program, we give you a step by step breakdown of the recruitment process,so you gain a better understanding of how it works and what you need to do to stand out from the crowd and be noticed. We also provide you with the ‘Must Do’s’ list […]