How to Handle Customer Service Questions in an Interview

Preparing for a job interview, now or in the future? If you’re aiming for a customer-facing role, expect to discuss your approach to customer service. It is common to be asked questions about customer service, for example, “How would you deal with an upset or irate customer?” or “What does good customer service mean to you?”…

The Essential Steps to Prepare for an Interview

The key to a successful interview is your preparation. The more prepared you are, the more confident you will come across during your interview, increasing your chances of success. The short time you spend in an interview can dramatically impact whether you get the job and your career prospects. That’s why it’s so important to…

Communication tips that get you noticed!

Stand out to your potential employer – Boost your job search with better communication When job seeking, it’s common to come across job ads specifying their desires for what they want from their next candidate, such as: Employers seek these sought-after qualities in their employees to avoid miscommunication, confusion, mistakes, disputes and disruption in their…

5 Tips for Effective References

As a young person looking for employment, references are a crucial aspect of the job application process. A reference is a person who can vouch for your skills, experience, and character. Employers use references to determine whether a job candidate is a good fit for a particular role. They will ask questions to your referees…

The Importance of Communication in the Workplace

Having effective communication skills is highly regarded by employers in the workplace. While not always easy, understanding how to engage with others in a genuine and meaningful way is critical to building lasting relationships, increasing team happiness, and strengthening teamwork and trust.

How to Get a Job in Retail!

September was a busy month connecting with enthusiastic young people ready to engage, ask questions, share experiences and learn new skills. It was an absolute pleasure to deliver a Retail Workshop to the young people of Brimbank.  With the support from Jobs Victoria and Brimbank City Council, Founders of Keyba Careers, Colin & Lorraine Wilson…

Visit to Keilor Downs College

Lorraine Wilson, the Co-Founder of Keyba Careers, was delighted to visit Keilor Downs College in Term 3 and interact with a group of Year 9 students. Lorraine had the pleasure of conducting practice interviews followed by a presentation to the students providing insight on what business owners look for when recruiting and industry tips to…

How To Prepare For A Successful Job Interview

By Gina Lutz HR Administrator at Key Business Advisors   When preparing for a job interview, it is essential to first review the job description and research the company you are applying to. Ask yourself, do I want to work for this organisation? What skills can I bring to this role? How can I contribute…

What Is The Recruitment Process?

  Preparing for employment begins with understanding the recruitment process and how it works. If you gain knowledge about the recruitment process and understand what businesses want and need from the right candidate, this may give you that competitive edge and assist with getting the job you want. It will help you understand what you…

Are you looking for a Work Placement for Structured Workplace Learning?

Are you looking for a Work Placement or Work Experience? Are you undertaking a VET program as part of your VCE or VCAL studies? You may be required to work with a host employer to complete a mandatory number of hours of Structured Workplace Learning (SWL). Or are you independently seeking work experience, to gain a…