How to Get a Job in Retail!

September was a busy month connecting with enthusiastic young people ready to engage, ask questions, share experiences and learn new skills.

It was an absolute pleasure to deliver a Retail Workshop to the young people of Brimbank.  With the support from Jobs Victoria and Brimbank City Council, Founders of Keyba Careers, Colin & Lorraine Wilson shared their industry knowledge and experience to help young people looking to start a career in retail.  In this workshop, topics included:

  • 10 steps to providing excellent customer service
  • 7- step sales process for Retail
  • How to turn customers from angry to happy
  • Tips on business acumen and how to sell yourself in an interview

How to get a job in Retail - Workshop

Attendees gained new skills and knowledge to succeed and work in various retail settings.

Here is what a few of the attendees had to say about the workshop:

“It was a great experience, I learned a lot from the training and would definitely recommend it. Thank you Keyba Careers” – 5-Star Google Review

“Taught me a lot of useful skills and polished up the skills I do have”   – 5-Star Google Review

“I was thrilled with the event; I noticed the level of engagement in the room; participants were sharing stories and experiences, taking notes, asking questions and connecting in the room” – Najib from Brimbank Council


Colin and Lorraine Wilson are keen to share their industry knowledge and experience to empower young people to be job-ready. Contact us if you want to find out more. Call: 1300 4 ADVICE or email