How to Get a Job at Telstra, the Largest Telco in Australia

If you would like to get a job within an organisation like Telstra and work for Australia’s Largest Telco, then you need to prepare yourself with a strategy to get your foot in the door for an interview. Telstra is a company that offers many young people, like yourself, the opportunity to work in a…

How to Demonstrate Your Soft Skills

We understand how difficult and frustrating it can be for young people who are looking for a job, particularly when they are entering the workforce, having completed a course or degree in a specific field, especially when employers ask for applicants to have relevant work experience. The good news is that employers place a high…

How to Deal with Irate or Angry Customers?

 Dealing with Difficult Customers In business, you must know how to deal with all types of customers in an endeavour to keep them. Excellent customer service involves having a well-prepared plan that provides customers with options to meet their expectations and needs. When a customer is angry, frustrated and demanding immediate action, it is extremely…

How to Cut Through the Challenges to Enter the Workforce!

As 2018 draws to an end, many Australian and International Students are completing their university degree or studies. Now their next challenge is: how do they cut through the vast array of applicants who are also looking to enter the workforce? It is no secret that it’s becoming harder for millennials to find full-time employment…

How Customer Service Experience Gives You an Edge in Any Career 

By Lorraine Wilson, Co-Founder, Keyba Careers  You might be underestimating this skill…  You might think customer service only applies to retail roles… but it’s actually one of the most valuable skills in any career.  From my experience as a business owner, I can tell you this with confidence: When we’re hiring, customer service skills stand out immediately.  Why? Because they influence how you communicate, solve…

Getting Prepared and Ready to Enter the Workforce!

Every young person, from early school leavers to Post-Graduates, is looking to start their journey in life by getting full-time employment. The big question is, are you prepared and ready to enter the workforce? Many Australian and International Students are trying to work out their career plan for when they finish their studies. How can…

Five Places to Look For a Job

Summer holidays are almost over, and soon, we’ll be back to reality. What now? If you’ve decided that you are not going back to school, university, further studies or training courses and finding a job is on your agenda, you need to know where to look to find a job. The thing to remember is…

Don’t Underestimate the Importance of the Cover Letter

Why Every Job Application Needs One First impressions are important, right?  When applying for jobs, submitting your resume and cover letter is your first impression to a prospective employer. Given their significance, it’s crucial to invest time and thought into them. While some may not see the importance of a cover letter, it plays a crucial role…