How to Get a Job at Telstra, the Largest Telco in Australia

If you would like to get a job within an organisation like Telstra and work for Australia’s Largest Telco, then you need to prepare yourself with a strategy to get your foot in the door for an interview. Telstra is a company that offers many young people, like yourself, the opportunity to work in a […]

Top 11 Interview Questions

We don’t always know what questions we may get asked in an interview, but we highly recommend being prepared and think in advance about what you would say in an interview. To get you started, we have put together the top 11 interview questions below:   Tell me a bit about yourself This is a […]

‘Connecting the Worlds of Learning and Work.’ Report by Mitchell Institute

“Every school student in Australia can benefit from regular opportunities to engage meaningfully with the world of work across their years of schooling.” -Kate Torii. A report by Mitchell Institute,  ‘Connecting the Worlds of Learning and Work’ is a must read. The findings within this report highlight the challenges that our younger generation are facing in terms […]

A New Way of Recruiting for Business Owners

Hiring the perfect young person to start out in your business can be extremely beneficial as young people can become loyal, valuable employees, bringing fresh ideas and enthusiasm into your business. The challenge however, is finding that right young person who is the perfect fit to be your next performing star. That’s where the Keyba […]

How to Write a Good Resume

The recruitment process is becoming tougher and tougher to break through as there is a growing amount of people looking for employment! That is why it is important that your resume stands out from the rest to ensure that you have the best chance possible to break through the crowd and make it to the […]

What Does Customer Service Mean to You?

When you’re in an interview applying for a job, there will be questions such as: what does customer service mean to you? Perhaps there’ll also be questions like: can you give me an example of great customer service and poor customer service? You need to demonstrate that you understand what customer service is and why […]

How to deal with irate or angry customers?

 Dealing with Difficult Customers In business, you must know how to deal with all types of customers in an endeavour to keep them. Excellent customer service involves having a well-prepared plan that provides customers with options to meet their expectations and needs. When a customer is angry, frustrated and demanding immediate action, it is extremely […]

How to Cut Through the Challenges to Enter the Workforce!

As 2018 draws to an end, many Australian and International Students are completing their university degree or studies. Now their next challenge is: how do they cut through the vast array of applicants who are also looking to enter the workforce? It is no secret that it’s becoming harder for millennials to find full-time employment […]

The Future Skills Required in Today’s Workforce

The Future Workforce of Australia With emerging technologies and expansion of globalisation, the structure of the future workforce can only be anticipated. Many university degrees, qualifications, trades, forms of labour and certain job roles will soon become non-existent. It is with the uncertain market of the future that has changed the way in which employers […]

What is a Cover Letter?

In Lesson 6 of the Keyba Careers’ Employer Engagement Program, we give you a step by step breakdown of the recruitment process,so you gain a better understanding of how it works and what you need to do to stand out from the crowd and be noticed. We also provide you with the ‘Must Do’s’ list […]

What is the Difference Between Casual and Part-Time?

Do you know the difference between casual and part-time work? I spoke with a young person recently who is looking for work outside school hours. I asked her how she went after submitting her resume and application at a large retail organisation. She said that she received an email requesting an interview for a casual […]

Top 12 Interview Tips

Preparation is key for a successful interview. Here are our tips to assist you for your interview: DO YOUR RESEARCH Do your research about the company. Google the company and find out what they do and who they are. What is their culture, their vision and mission statement? Doing your homework will assist you to […]

Tips on applying for a job

A well-prepared resume and an accompanying cover letter, speak volumes. How good are yours? Does your cover letter: Demonstrate that you have read the job ad thoroughly and researched the company you are keen to work for? Show that you have a strong interest in the role? Highlight your experience, skills set, competencies and behaviours […]