By Lorraine Wilson, Co-Founder, Keyba Careers You might be underestimating this skill… You might think customer service only applies to retail roles… but it’s actually one of the most valuable skills in any career. From my experience as a business owner, I can tell you this with confidence: When we’re hiring, customer service skills stand out immediately. Why? Because they influence how you communicate, solve…
As we settle into 2026, a new year brings fresh opportunities – but before you dive into job applications or career changes, pause and ask yourself: What’s my WHY? Your WHY is the reason behind your goals. It’s what motivates you to keep going when things get tough and helps you make choices that align…
Learn the key steps after landing your new role – and how to thrive with Keyba Careers Landing a new job is a huge achievement – congratulations! But what happens next? Whether you’re a student stepping into your first role, a job seeker making a career move, or a career educator guiding others, understanding what…
Why Every Job Application Needs One First impressions are important, right? When applying for jobs, submitting your resume and cover letter is your first impression to a prospective employer. Given their significance, it’s crucial to invest time and thought into them. While some may not see the importance of a cover letter, it plays a crucial role…
At Keyba Careers, we are committed to bridging the gap between education and industry, enabling individuals to secure employment in their chosen field and advance their careers. We are thrilled to announce our partnership with the Australian Institute of Engineering (AIE). AIE is a leading education institution, providing a wide spectrum of engineering courses ranging…
Preparing for a job interview, now or in the future? If you’re aiming for a customer-facing role, expect to discuss your approach to customer service. It is common to be asked questions about customer service, for example, “How would you deal with an upset or irate customer?” or “What does good customer service mean to you?”…
At Keyba Careers, we are dedicated to closing the gap between education and industry, helping people find employment in the industry of their choice, and ultimately developing their careers. We are thrilled to be partnering with Boating Careers to promote awareness of career opportunities in the boating and marine industries. Boating Careers is an initiative…
9 Steps to Boost Your Chances of Securing Work Experience Securing work experience, a work placement, or an internship can be a challenging task. It takes dedication and perseverance to find an organisation or business that is willing to take you on board to gain the experience you need. To increase your chances of success,…
Are you looking for work, training opportunities or career advice but don’t know where to start? Come along to the Moonee Valley Jobs Fair! Ten local employment services in the Moonee Valley City Council area have teamed up to organise the 2023 Moonee Valley Jobs Fair. The Jobs Fair aims to connect local jobseekers to…
By Gina Lutz HR Administrator at Key Business Advisors When preparing for a job interview, it is essential to first review the job description and research the company you are applying to. Ask yourself, do I want to work for this organisation? What skills can I bring to this role? How can I contribute…
