Dealing with Difficult Customers In business, you must know how to deal with all types of customers in an endeavour to keep them. Excellent customer service involves having a well-prepared plan that provides customers with options to meet their expectations and needs. When a customer is angry, frustrated and demanding immediate action, it is extremely…
When you’re in an interview applying for a job, there will be questions such as: what does customer service mean to you? When you are applying for a job in retail, customer service or any other occupation where you have contact with the public or businesses, an interviewer will be eager to find out how…
The recruitment process is becoming tougher and tougher to break through as there is a growing amount of people looking for employment! That is why it is important that your resume stands out from the rest to ensure that you have the best chance possible to break through the crowd and make it to the…
Hiring the perfect young person to start out in your business can be extremely beneficial as young people can become loyal, valuable employees, bringing fresh ideas and enthusiasm into your business. The challenge however, is finding that right young person who is the perfect fit to be your next performing star. That’s where the Keyba…
“Every school student in Australia can benefit from regular opportunities to engage meaningfully with the world of work across their years of schooling.” -Kate Torii. A report by Mitchell Institute, ‘Connecting the Worlds of Learning and Work’ is a must read. The findings within this report highlight the challenges that our younger generation are facing in terms…
We don’t always know what questions we may get asked in an interview, but we highly recommend being prepared and think in advance about what you would say in an interview. To get you started, we have put together the top 11 interview questions below: Tell me a bit about yourself This is a…
If you would like to get a job within an organisation like Telstra and work for Australia’s Largest Telco, then you need to prepare yourself with a strategy to get your foot in the door for an interview. Telstra is a company that offers many young people, like yourself, the opportunity to work in a…
If you would like to get a job within an organisation like Kmart whether it’s a full time or part time role, then you need to prepare yourself with a strategy to get your foot in the door for an interview. Kmart is a company that prides itself on customer service and offers many young…
If you would like to know how to get a job at Target, whether it’s a full time or part time role, then you need to prepare yourself with a strategy to get your foot in the door for an interview. Target is a company that prides itself on customer service and offers many young people,…
If you would like to get a job in hospitality, whether it’s in a fast-food restaurant or cafe or if it’s a full time or part time role, then you need to prepare yourself with a strategy to get your foot in the door for an interview. The hospitality industry can be a very rewarding industry…
